Hoot-n-Annie Pecan Company Return Policy
Hoot-n-Annie Pecan Company cares about our customers’ satisfaction. If for any reason a product does not meet expectations, we offer the following policy:
- Unopened items may be returned for a full refund via the original method of payment if returned within 14 days of purchase.
- Opened items and apparel may be exchanged within 14 days of purchase for either (a) a product of the same type or (b) store credit equaling the price of the item at time of original purchase.
- Apparel exchanges will only be accepted within 14 days of purchase if the item has not been worn and/or washed. Apparel must also be free of stains, wear and tear, damage, and/or odors to be eligible for exchange.
- Returns and exchanges will only be honored if accompanied by the original receipt (physical or electronic).
- Shipping/postage will be paid by the customer if a return is made via mail.